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START Button*START Project|

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|Start Button| START Project
Home Page


Welcome to the START Project home page!

To enhance the quality and efficiency of services to our active members, recipients, and employers, Kentucky Retirement Systems (KRS) is undertaking the most significant improvement project in its history. This project is named START, which is an acronym for Strategic Technology Advancements for the Retirement of Tomorrow.


START will change the way that KRS conducts business by replacing the technology tools that KRS has been using for almost thirty years. Although our computer systems have served our staff and membership well, it is time for KRS to modernize its practices.


Although the word "technology" appears in the name, you should know that the real goal of START is to give KRS the tools needed to provide better and faster services to you - the active members, recipients, and employers.

START will enable KRS to better assist you by

  • Enhancing our business services and improving operational efficiency.
  • Offering Internet-based, self-service functions to active members, recipients, and employers.
  • Improving the accuracy of information collected, maintained, and provided by KRS.
  • Improving the timeliness and accuracy of responses to members' inquiries.
  • Providing our staff with modern, intelligent technology tools to deliver improved services to active members, recipients, and employers.

START is expected to take approximately three years to complete. Changes in the way KRS operates will be phased in over that period of time. KRS will provide you with updates about START in the KRS newsletter and on our START Web Site

With all of the improvements we are planning, be assured that KRS will stay focused on our mission to provide you with the highest level of service, including protecting confidential account information. During the implementation of START, KRS will continue to provide the same one-on-one quality service that you have come to appreciate.